Privacy Policy
www.pelicanbay.pt Privacy Policy
This Website collects some Personal Data from Users.
Owner and Data Controller:
R. Henrique de Paiva Couceiro, Nº10 || 2700-453 Amadora, Lisboa
Contact e-mail for Proprietário:geral@pelicanbay.pt
1. Types of data collected
Among the types of Personal Data that this Website collects, by itself or through third parties, are: Name; Surname; Telephone number; Company name; E-mail; Cookies.
The full details of the Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts displayed prior to their collection.
Personal Data may be provided voluntarily by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless specified, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its Services. In cases where this Website specifically states that some Data is not mandatory, Users will not be required to fill in such Data and there will be no consequences for the availability or functioning of the Service.
Users who have doubts about which Personal Data is mandatory are invited to contact the Owner.
Any use of cookies – or other tracking tools – by this Website or by the owners of third party services used by this Website will be for the purpose of providing the Services requested by the User, in addition to the other purposes described in this document and in the Cookies Policy, if available.
Any use of cookies – or other tracking tools – by this Website or by the owners of third party services used by this Website will be for the purpose of providing the Services requested by the User, in addition to the other purposes described in this document and in the Cookies Policy, if available.
2. How and where the data is processed
2.1. Processing method
The Owner will take appropriate security measures to prevent unauthorised access, disclosure, alteration or destruction of the Data.
Data processing is carried out using computers and/or IT-enabled tools, following organisational procedures and means strictly related to the purposes indicated. In addition to the Owner, in some cases the Data may be accessed by certain types of persons in charge, involved with the operation of this Service (this Website) (administration, sales, marketing, legal system administration) or external persons (such as third-party providers of technical services, couriers, etc.) appointed, where necessary, as Data Processors by the Owner. The updated list of these parts can be requested from the Owner at any time.
2.2. Legal basis for processing
The Owner may process the Personal Data relating to the User if one of the following hypotheses applies:
- Users who have given their approval for one or more specific purposes; Note: Under some legislations the Owner may be allowed to process the Personal Data UNTIL the User objects to this (“opt-out”), without having to rely on permission or any other legal bases thereafter. This, however, does not apply where the processing of Personal Data is subject to European data protection legislation;
- The provision of the Data is necessary for the fulfilment of a contract with the User and/or any pre-contractual obligations of the User;
- The processing is necessary for the fulfilment of a legal obligation to which the Owner is subject;
- The processing is related to a task that is carried out in the public interest or in the exercise of an official authorisation in which the Owner is vested;
- The processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party;
In any case, the Owner will willingly co-operate to clarify which legal basis applies to the processing, and in particular if the provision of Data is a mandatory requirement by law or contract, or a necessary requirement to enter into a contract.
3. Place
The data is processed at the headquarters of the Owners, and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve the transfer of User Data to a country other than their own. To find out more about where such transferred Data is processed, Users can check the section containing details on the processing of Personal Data.
Users also have the right to be informed about the legal basis of Data transfers to countries outside the European Union or to any international organisations governed by public international law or formed by two or more countries, such as the UN, and about the security measures taken by the Owner to protect their Data.
If any such transfers occur, Users can find out more by checking the relevant sections of this document or by asking the Owner using the information provided in the contact section.
4. Conservation period
Personal Data will be processed and stored for as long as necessary for the purposes for which it is collected.
So:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be kept until such contract has been fully performed;
- Personal Data collected for purposes related to the legitimate interests of the Owner will be kept for as long as necessary to fulfil such purposes. Users may obtain specific information on the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to keep the Personal Data for a longer period of time when the User has given his/her authorisation for such processing, as long as such authorisation has not been withdrawn. In addition, the Owner may be obliged to retain Personal Data for a longer period of time on all occasions when it is obliged to do so for the fulfilment of a legal obligation or in compliance with a warrant from an authority.
As soon as the retention period expires, the Personal Data will be deleted. This means that the right to access, the right to delete, the right to correct and the right to data portability cannot be enforced after the expiry of the retention period.
5. The purposes of processing
User Data is collected to enable the Owner to provide its Services, as well as for the following purposes: Contacting the User; Anti-spam protection; Access to third-party service accounts; Statistics; Saving and managing backup; Commenting on content; Viewing content from external platforms; Payment processing; Interaction with social networks and external platforms; User database management; Interaction with data collection platforms and other third parties; Managing email addresses and sending messages; Registration and authentication; Tag management and Traffic optimisation and distribution.
Users may obtain additional detailed information on such purposes of processing and on the specific Personal Data used for each purpose in the respective sections of this document.
6. Facebook permissions requested by this website
This Website may ask for certain Facebook permissions to carry out actions with the User’s Facebook account and to retrieve information, including personal data. This service allows this Website to connect with the User’s account on the Facebook social network, provided by Facebook Inc.
For more information on the following permissions, see the Facebook permissions documentation and Facebook’s privacy policy (https://www.facebook.com/about/privacy/).
The permissions requested are as follows: Birthday, Email contact, Email and Basic information.
7. Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
7.1. Access to third-party service accounts
This type of service allows this service (this Webite) to access your Account Data with a third-party service and carry out actions with it.
These services are not activated automatically, but require explicit authorisation from the User.
8. Access to Facebook account (this website)
This service allows this Website to connect with the User’s account on the Facebook social network, provided by Facebook, Inc.
Permission request: Birthday; E-mail contact; E-mail.
Place of processing: USA – Privacy Policy(https://www.facebook.com/policy.php).
Privacy Shield participant.
9. Content commentary
Content comment services allow Users to create and publish comments on the content of this service (this Website).
Depending on the settings chosen by the Owner, Users can also leave anonymous comments. If there is an e-mail address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their comments.
If a content commenting service provided by a third party is installed, it may still collect web traffic data for the pages where the commenting service is installed, even when Users do not use the content commenting service.
10. Directly managed comments system (this website)
This website has its own internal content comment system.
Personal Data collected: Cookie; E-mail; Name; User Name; Surname; Website.
11. Contacting the User
11.1. Contact form (this website)
By filling in the contact form with their Data, Users authorise this Website to use these details to respond to requests for information, quotations or any other type of request as indicated by the title of the form.
Personal Data collected: Name, E-mail; Company name; Telephone number.
12. Mailing list or newsletter (this website)
By registering for the mailing list or newsletter, the User’s e-mail address will be added to the contact list of those who may receive e-mail messages containing information of a commercial or promotional nature about this Website. Your e-mail address may also be added to this list as a result of your subscription to this service (this Website) or after making a purchase.
Personal data collected: E-mail; First name; Surname.
13. Contact telephone number (this website)
Users who have provided their telephone number may be contacted for commercial or promotional purposes related to this Website, as well as for the fulfilment of support requests.
Personal data collected: Telephone number.
14. Statistics
The services in this section enable the Owner to monitor and analyse web traffic and can be used to track User behaviour.
15. Google Analytics (Google Inc.)
Google Analytics is an internet analysis service provided by Google, depending on the location from which this Website is accessed, (“Google”). Google uses the data collected to track and analyse the use of this service (this Site) to prepare activity reports and share them with other Google services.
Google can use the data collected to contextualise and personalise the ads on its own advertising network.
Personal data collected: Cookie; Usage data.
Place of processing: USA – Privacy Policy
(https://www.facebook.com/policy.php ) – Opt
(https://policies.google.com/privacy?hl=pt) Out.
Privacy Shield participant.
16. WordPress Stat (Automattic Inc.)
WordPress is an analysis service provided by Automattic Inc.
Personal data collected: Cookie; Usage data.
Place of processing: USA – Privacy Policy (https://automattic.com/privacy/).
17. User database management
These types of services allow the Owner to create User profiles from an e-mail address, a personal name, or other information that the User has provided to this Website, as well as to track User activities through analytical resources. This Personal Data may also be combined with publicly available information about the User (such as social networking profiles) and used to build private profiles that the Owner can display and use to improve the service (this Site).
Some of these services may also be enabled to send programmed messages to the User such as emails based on actions carried out on this service (this Website).
18. Intercom (Intercom Inc.)
Intercom is a database management service provided by Intercom Inc.
Intercom can also be used as a medium for communications, both via e-mail and messages within this service (this Website).
Personal Data collected: Cookie; Usage Data; e-mail; various types of Data as specified in the service’s privacy policy.
Place of processing: USA – Privacy Policy (https://docs.intercom.io/pricing-and-terms/privacy).
19. Managing e-mail addresses and sending messages
These types of services make it possible to manage the database of e-mail contacts, telephone numbers or other contact information for the purpose of communicating with the User.
These services may also be used to collect data regarding the date and time the User viewed the e-mail; and also when the User interacted with the e-mail received, such as when the User selected the links included in the e-mail.
20. Mailchimp (The Rocket Science Group, LLC.)
Mailchimp is the email address management and message sending service provided by The Rocket Science Group LLC.
Personal data collected: e-mail.
Place of processing: USA – Privacy Policy (https://mailchimp.com/legal/privacy/).
Privacy Shield participant.
21. Sendgrid (Sendgrid)
Sendgrid is the e-mail address management and message sending service provided by Sendgrid Inc.
Personal data collected: e-mail.
Place of processing: USA – Privacy Policy (https://sendgrid.com/policies/privacy/).
22. Tag management
This type of service helps the Owner to manage the tags or scripts required by this website in a centralised way. As a result, User Data flows through these services and there is the possibility of retaining this Data.
23. Google Tag Manager (Google)
Google Tag Manager is a management service provided by Google, depending on the location from which this website is accessed.
Personal data collected: Cookies; Usage data.
Place of processing: USA – Privacy Policy (https://policies.google.com/privacy?hl=pt).
Privacy Shield participant.
24. Interaction with data collection platforms and other third parties
These types of services allow Users to interact with data collection platforms or other services directly from the pages of this service (this Website) for the purpose of saving and reusing data.
If one of these services is installed, it may collect Usage and Browsing Data on the pages where it has been installed, even if Users do not actively use the service.
25. Widget Wufoo (Wufoo Inc.)
The Wufoo Widget is a service for interacting with the Wufoo data collection platform provided by SurveyMonkey Inc. or by SurveyMonkey Europe UC, depending on the location from which this Website is accessed.
Personal data collected: Cookies; Usage data.
Place of processing: USA – Privacy Policy (https://www.wufoo.com/privacy/).
Privacy Shield participant.
26. Interaction with social networks and external platforms
These types of services allow interaction with social networks or other external platforms directly from the pages of this service (this Website).
The interaction and information obtained through this Website is always subject to the User’s privacy settings on each social network.
This type of service may also collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out of the respective services in order to ensure that the data processed in this service (this Website) is not being connected back to the User’s profile.
27. The Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and Social Widgets are services that allow interaction with the Facebook social network provided by Facebook, Inc.
Personal data collected: Cookies; Usage data.
Place of processing: USA – Privacy Policy (https://www.facebook.com/privacy/explanation).
Privacy Shield participant.
28. The +1 button and Google+ social widgets (Google Inc.)
The +1 button and Google+ Social Widgets are services that allow interaction with the Google+ social network provided by Google, depending on the location from which this website is accessed.
Dados pessoais recolhidos: Cookies; Dados de utilização.
Place of processing: USA – Privacy Policy (https://policies.google.com/privacy?hl=pt-PT).
Privacy Shield participant.
29. The LinkedIn social button and widgets (LinkedIn Corporation)
The LinkedIn social button and widgets are services that allow interaction with the LinkedIn social network provided by LinkedIn Corporation.
Personal data collected: Cookies; Usage data.
Place of processing: USA – Privacy Policy (https://www.linkedin.com/legal/privacy-policy).
Privacy Shield participant.
30. The YouTube social button and widgets (Google Inc.)
The YouTube social button and widgets are services that allow interaction with the YouTube social network provided by Google, depending on the location from which this website is accessed.
Personal data collected: Usage data.
Place of processing: USA – Privacy Policy (https://policies.google.com/privacy?hl=pt).
Privacy Shield participant.
31. Traffic optimisation and distribution
These types of services allow this Website to distribute their content using servers located in different countries, in order to optimise their performance.
Some Personal Data is processed and depends on the characteristics and manner in which these services are implemented. Its function is to filter communications between this Website and the User’s browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which content that may contain the User’s personal information has been transferred.
32. Sucuri CloudProxy (Sucuri, Inc.)
Sucuri CloudProxy is a traffic optimisation and distribution service provided by Sucuri, Inc.
The way Sucuri CloudProxy is integrated means that it filters all traffic through this service (this Website), i.e. communication between this Website and the User’s browser, while at the same time allowing analytical data from this Application to be collected.
Personal data collected:
various types of Data as specified in the service’s privacy policy.
Place of processing: USA – Privacy Policy (https://bit.ly/2QQX3Al).
33. Payment process
Payment processing services allow this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this website only provides the information necessary to carry out the transaction with the financial intermediaries operating the transaction.
Some of these services may also enable the sending of time-scheduled messages to the User of this Website such as email-based invoices and other notifications.
34. Paypal (Paypal)
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Personal Data collected: various types of Data as specified in the service’s privacy policy.
35. Anti-spam protection
These types of services analyse the traffic of this service (this Website), which may contain Users’ Personal Data, with the aim of filtering it from parts of the traffic, messages and content that are recognised as SPAM.
36. Google reCAPTCHA (Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google or Google, depending on the location from which this website is accessed.
Use of reCAPTCHA is subject to Google’s privacy policy (https://policies.google.com/privacy?hl=pt-BR) and terms of use (https://policies.google.com/terms?hl=pt-BR).
Personal data collected: Cookies; Usage data.
Place of processing: USA – Privacy Policy (https://policies.google.com/privacy?hl=pt-PT).
Privacy Shield participant.
37. Akismet (Automattic Inc.)
Akismet is a SPAM protection service provided by Automattic Inc.
Personal Data collected: various types of Data as specified in the service’s privacy policy.
Place of processing: USA – Privacy Policy (https://automattic.com/privacy/).
38. Registration and authentication
By registering or authenticating, Users allow this service (this Website) to identify them and give them access to dedicated services. Depending on what is described below, registration and authentication services may be provided by third parties. In this case, this Website may access some Data stored by these third-party services for registration or identification purposes.
39. Facebook Authentication (Facebook, Inc.)
Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and is connected to the Facebook social network.
Personal Data collected: various types of Data as specified in the service’s privacy policy.
Place of processing: USA – Privacy Policy (https://www.facebook.com/help/405977429438260).
Privacy Shield participant.
40. Saving and managing the backup
These types of services allow the Owner to save and manage the backups of this service (this Website) on external servers managed by the service provider itself. The backups may include the source code and content, as well as the data that the User provides to this Site.
41. Backup in Google Drive (Google LLC)
Google Drive is a service for storing and managing backups provided by Google.
Personal Data collected: various types of Data as specified in the service’s privacy policy.
Place of processing: USA – Privacy Policy (https://policies.google.com/privacy).
Privacy Shield participant.
42. Visualising the content of external platforms
These types of services allow the User to visualise and interact with the content present on external platforms directly from the pages of this service (this Website). If this type of service is installed, it may collect web traffic data for the pages where it is installed, even when Users are not using them.
43. Google Fonts (Google Inc.)
Google Fonts is a font visualisation service provided by Google, depending on the location from which this website is accessed, which allows this website to incorporate content of that type into its pages.
Personal Data collected: Usage Data; various types of Data as specified in the service’s privacy policy.
Place of processing: USA – Privacy Policy (https://policies.google.com/privacy?hl=policies&gl=it).
Privacy Shield participant.
44. Google Maps widget (Google Inc.)
Google Maps is a map visualisation service provided by Google, depending on the location from which this Website is accessed, which allows this Website to incorporate content of this type into its pages.
Personal data collected: Cookies; Usage data.
Place of processing: USA – Privacy Policy (https://policies.google.com/privacy?hl=pt&gl=it).
Privacy Shield participant.
45. Gravatar (Automattic Inc.)
Gravatar is an image visualisation service provided by Automattic Inc., which allows this website to incorporate content of this type into its pages.
Please note that if Gravatar images are used in commenting systems, the e-mail address of the person who made the comment or parts of it may be sent to Gravatar – even if that person has not signed up for this service.
Personal data collected: usage data; e-mail.
Place of processing: USA – Privacy Policy (https://automattic.com/privacy/).
46. Users’ rights
Users may exercise certain rights with regard to their Data processed by the Owner.
In particular, Users have rights such as:
- Withdraw your approval at any time. Users have the right to withdraw their approval in cases where they have previously given their approval for the processing of their Personal Data;
- Refuse the processing of your Data. Users have the right to refuse the processing of their Data if the processing is carried out on a legal basis other than approval. Further details are provided in the specific section below;
- Access your data. Users have the right to know whether their Data is being processed by the Owner, to obtain disclosures about certain aspects of the processing and to obtain a copy of the Data that is being processed;
- Check and ask for correction. Users have the right to check the accuracy of their Data and request any updates or corrections;
- Restrict the processing of your Data. Users have the right, under certain circumstances, to restrict the processing of their Data for any purpose other than storing it;
- Delete the Personal Data or otherwise remove it. Users have the right, under certain circumstances, to obtain the deletion of their Owner Data;
- Receive your Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any problem. This determination is conditional on the Data being processed by automated means and on the processing being based on the User’s approval, on a contract to which the User is a party or on the User’s pre-contractual obligations;
- Register a complaint. Users have the right to lodge a complaint with their competent data protection authority.
47. Details on the right to refuse processing
In cases where Personal Data is processed in the public interest, in the exercise of an official authorisation in which the Owner is vested or for the purposes of the legitimate interests pursued by the Owner, Users may refuse processing by providing a reason relating to their particular situation to justify the refusal.
Users should be aware that if their Personal Data is processed for marketing purposes, they may refuse processing at any time without providing any justification. Users can consult the respective sections of this document.
48. How to exercise these rights
Any requests to exercise Users’ rights can be directed to the Owner using the contact details provided in this document. These requests can be exercised free of charge and will be dealt with by the Owner as soon as possible and in all cases within less than one month.
49. Cookie Policy
This website uses cookies. To find out more and for a more detailed warning about cookies, the User can consult the Cookies Policy.
50. Additional information on Data collection and processing
50.1. Legal action
Users’ Personal Data may be used for legal purposes by the Owner in question or in the steps leading to possible legal action arising from a misuse of this Service (this Website) or related Services.
The User declares to be aware that the Owner may be obliged to disclose Personal Data upon request by government authorities.
51. Additional information on User Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information about the specific services or the collection and processing of Personal Data upon request.
51. System logs and maintenance
For system and maintenance purposes, this Website and any third-party services may collect files that store interaction with this Website (system logs) or use other Personal Data (such as IP address) for this purpose.
52. Information not contained in this policy
Further details on the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
53. How “Do Not Track Me” requests are handled
This website does not support “Do Not Track Me” requests.
To determine whether any of the third-party services you use honour “Do Not Track Me” requests, please read their privacy policies.
54. Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by communicating to its Users on this page and possibly within this Service, this Website and/or – to the extent technically and legally feasible – by sending a notice to Users via any contact information available to the Owner. It is highly recommended that this page be consulted several times in relation to the last modification described at the bottom.
If the changes affect processing activities carried out on the basis of the User’s approval, the Owner will collect the User’s new approval where required.
55. Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly or in relation to other information – including a personal identification number – allows the identification or identifiability of a natural person.
56. Usage data
Information collected automatically through this Website (or third-party services contracted through this Service), which may include: IP addresses or domain names of computers used by Users using this Website, URI (Uniform Resource Identifier) addresses, the date and time of the request, the method used to submit the request to the server, the size of the file received in response, the numeric code that indicates the status of the response server (positive result, error, etc.), the country of origin, the characteristics of the browser and operating system used by the User, the various time details per visit (for example, the time spent on each page within the application) and details about the path followed within the application, with particular reference to the sequence of pages visited and other parameters about the User’s device operating system and/or IT environment.
57. User
The person using this Website who, unless otherwise specified, coincides with the Data Subject.
58. Data Holder
The natural person to whom the Personal Data refers.
59. Data Processor (or Data supervisor)
The natural or legal person, public administration, agency or other body that processes Personal Data on behalf of the Controller as described in this privacy policy.
60. Data Controller (or Owner)
The natural or legal person, public administration, agency or other body that, alone or jointly with others, determines the purposes and means of processing Personal Data, including security measures relating to the operation and use of this Service (this Website). The Data Controller, unless otherwise specified, is the Owner of this Service (this Website).
61. This Website (or this Application).
The means by which the User’s Personal Data is collected and processed.
61. Service
The service provided by this Website as described in the relative terms (if available) and on this website/application.
62. European Union (or EU)
Unless otherwise specified, all references in this document to the European Union include all current member states of the European Union and the European Economic Area.
63. Cookies
Small units of data stored on the User’s device.
64. Legal information
This privacy statement was prepared based on the determinations of multiple legislations, including Arts. 13/14 of Regulation (EU) 2016/679 (GDPR – General Data Protection Regulation).
This privacy policy applies only to this Website.
Last updated: August 16, 2023